Distance Selling Regulations

We adhere to the above regulations as stated by the EU and enforced by the Trading standards and OFT departments when dealing with the general public/domestic market. These regulations do not apply to Business to Business transactions.)

Contract Terms:

1. On receipt of your order we will confirm in writing, by return, the description of the items ordered, expected date of delivery and the total cost of the goods, including carriage. i.e. a quotation.

2. Our terms are strictly cheque/ bankers draft/ bacs payment or cash with order, validating the contract.

3. Upon delivery of the order the purchaser has 7 working days (Monday-Fridays) to cancel the order. The cancellation must be in written format by dated letter, fax or email. It is the responsibility of the purchaser to return the items to us, in perfect condition at their cost.

4. The monies paid less carriage will be refunded in the same manner as the original payment, within 30 days of the cancellation, in full after the receipt of the returned goods in “as new condition”. Goods cannot be returned for a refund if damaged. Please note when you sign for the goods upon delivery you are accepting the goods are in good condition. PLEASE INSPECT THE GOODS before acceptace

We can be contacted at:

S&G Marketing
6 High Street

Wigton, CUMB CA7 9NJ

Phone: 016973 45765
Fax: 016973 71400
 

 

If you would like further information, please contact:

info@stove.co.uk